Pupper's Playhouse

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Pupper's Playhouse

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Frequently Asked Questions

Please reach us at Puppersplayhouse@gmail.com if you cannot find an answer to your question.

If you have already completed an evaluation with your pet, you can book directly through the booking portal. If you have not yet completed an evaluation, please contact us to schedule.


-Visual wellness check

-Response to our touch/interaction

-Comfort level in our home

-Response and reaction to our personal dogs


The process is very easy and takes less than 30 minutes. It gives you an opportunity to meet us, ask any questions you might have and see the space.


Please bring your pet's food, medications, and leash. Please send appropriate amount of food for each stay rather than a large container as we do not have additional storage space. We provide bedding, bowls and crates if necessary. 


We like to keep the pups as close to routine as possible, so if they are normally crated at bedtime when they are home, we will crate them here. If they are not normally crated at home, we will only crate if we run into any issues.


We allow all types of diets and can refrigerate special food as needed. We also administer medication as long as medication and instructions are listed on pet profile. If your pup needs pill pockets to take medications, please send those as well 


We do a meal rotation which allows for all types of eaters. The faster eaters go first so they can return outside to play, allowing the grazers to take their time. Meal time is directly supervised. 


Because boarding is offered in our home, we are strict on the open/close hours listed. If you have an early morning flight etc, you are welcome to drop off the night before. 


We require Rabies, DHPP and Bordatella. We also highly recommend canine influenza and lyme. Vaccination records can be uploaded to our booking portal. Dogs must be at least 12 weeks old and fully vaccinated.


We allow free cancellations for non holiday bookings 3 days prior to drop off. For holiday bookings, cancellations must be made 7 days prior to drop off. If cancellation is made after those times, there will be a fee of $25 per dog.


There is a holiday fee of $20 per dog on the following holidays: New Years Day, Easter Sunday, Memorial Day, Juneteenth, Labor Day, Thanksgiving Day, Christmas Day.


Drop off/Pick up Hours for boarding

Hours

Mon

09:00 am – 09:00 pm

Tue

09:00 am – 09:00 pm

Wed

09:00 am – 09:00 pm

Thu

09:00 am – 09:00 pm

Fri

09:00 am – 09:00 pm

Sat

10:30 am – 09:00 pm

Sun

10:00 am – 09:00 pm

We do not do drop offs/pick ups  on Holidays

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